Privacy Policy

1. Information We Collect

Personal Information

Name, email address, phone number, physical address

Payment information when purchasing services

Opt-in records and timestamps for SMS and email communications

Non-Personal Information

IP address, browser type, and device information

Website usage and analytics data

Cookies and tracking technologies

Customer Communication

Inquiry and support records

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use your information to:

Provide and improve our services

Process transactions and payments

Communicate regarding appointments, services, and support

Enhance website functionality and user experience

Maintain communication preferences and consent records

Ensure security and fraud prevention

3. SMS Messaging & Compliance

Text Messaging Program Terms

By opting into SMS messaging, you agree to receive messages related to:

Appointment confirmations and reminders

Customer support

Important service updates

Opt-In & Consent

Messages are only sent after explicit consent

We maintain timestamped opt-in records

We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations

Opt-Out Instructions

Reply "STOP" to unsubscribe at any time

You will receive a confirmation message

No further messages will be sent unless you opt in again

Message Frequency

Varies depending on your interaction with our services

Messages are relevant to your requests and appointments

Support

Reply "HELP" for assistance

Or contact us at: [email protected]

Carrier Information

Standard message/data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include major U.S. networks

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may only be shared with trusted service providers (e.g., SMS delivery platforms) strictly for operational purposes.

All other use cases exclude SMS opt-in data and consent. This data is never shared externally.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal data.

We may share information with:

Service Providers

Payment processors

Scheduling tools

SMS delivery platforms

(All are contractually required to maintain confidentiality)

Legal Requirements

When required by law or legal process

Business Transfers

In case of merger, acquisition, or asset sale

Note: SMS opt-in data is never shared outside approved service providers.

5. Data Security

We implement security measures including:

Data encryption

Secure access controls

Regular security updates

Staff training on data protection

Secure backup and recovery systems

While we take strong precautions, no system is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze traffic and usage

Improve user experience

Store preferences

You can disable cookies via your browser settings.

7. Your Rights & Choices

You have the right to:

Access or update your data

Request deletion of your data

Opt out of emails or SMS

Withdraw consent at any time

To exercise these rights, contact us below.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices.

This policy applies only to AURA DIGITAL AGENCY LLC.

9. Changes to This Policy

We may update this policy periodically. Updates will be posted on our website with the revised effective date.

10. Contact Information

AURA DIGITAL AGENCY LLC
7533 S Center View Ct Ste R
West Jordan, UT 84084
United States

Phone: +92 300 2879403
Email: [email protected]
Website: www.theaura.agency